Can I track my order online?
Yes, once your order has been shipped, you will receive a tracking number via email which you can use to track your package online.
Orders
How do I cancel my order?
If you need to cancel your order, please contact us as soon as possible at 803-936-0190. If your order has not yet shipped, we may be able to cancel it and issue a refund. If your order has already shipped, we may be able to arrange for a return or exchange.
Can I place an order over the phone?
Yes, you can place an order over the phone by calling our customer service team during business hours (803-936-0190). Please have the item numbers and quantities ready when you call.
Where is my order?
To track the status of your order, you can check the shipping confirmation email that was sent to you after your order was processed. This email will contain a tracking number and a link to the carrier’s website, where you can track your package in real time. If you have any further questions about the …
Do you have any coupons or deals I can use?
Thank you for your interest in our deals and coupons! We occasionally offer promotions and discounts in our monthly sales flyer, so make sure to check it out to see what’s currently available. You can find our sales flyer on our website, in our email newsletter, or by contacting customer service.
What do I do if there’s something wrong with my order?
If there is an issue with your order, please contact our customer service team as soon as possible. We will work with you to resolve the issue and ensure that you are satisfied with your purchase. If you are near one of our Physical Locations, feel free to stop by and we can resolve your …
What do I do if there’s something wrong with my order? Read More »
Can I change my shipping address after I place my order?
Yes, you can change your shipping address as long as your order has not shipped yet. Please contact our customer service team as soon as possible with the updated address information. If your order has already shipped, we cannot guarantee that we can make the change, but we will do our best to assist you.
How do I change my order?
Please contact our customer service team as soon as possible with any changes you need to make to your order. We will do our best to accommodate your request, but please note that changes may not be possible depending on the status of your order.